![]() "Others were well written but so cruel, like, 'I urge you to seek therapy for what seems to be a very aggressive mental-health problem.'" While Rachul said she wasn't offended by most of them, she was alarmed. "But it felt like a small string that had been connecting me to my papa that was snipped because of COVID had been retied."īecause she works in public relations, Rachul said she knew the video of their interaction had the potential to go viral.īut what she didn't expect was for TikTok's algorithm to push the clip to non-Disney fans, many of whom left hateful comments. "I was standing there a little frozen because I was like, 'Oh my God, this poor person just started their shift and this is what they have to deal with at 9 a.m.,'" she said. Rachul said she felt calm at first, but quickly turned emotional and started crying when Goofy rounded the corner. Countless commenters harshly criticized her emotional reaction, saying she "should be embarrassed" and "get help."Īnd on the first day of the trip, her family went straight to Epcot and were the first people in the meet-and-greet line. The clip has nearly 2 million views as of Saturday.īut after posting the footage, Rachul's sweet moment turned sour. ![]() She then runs over to Goofy, who's standing with open arms, and embraces him. Her mom captured a video of their interaction, where Rachul is seen with a surprised reaction before breaking down into tears. So when she had the chance to hug the character at Disney World for the first time since the pandemic started, Rachul quickly became emotional. I have really nice photos of them together." "He was my papa's favorite and he loved interacting with Goofy at the parks. "Goofy was never my favorite character, Tinkerbell was, but he became my favorite after my grandpa died," she told Insider. When 28-year-old Sarah Rachul sees Goofy, she's immediately reminded of her grandfather. Rachul spoke with Insider about the hug, her family's connection to Disney, and cyberbullying. Though fellow Disney fans supported her, others online sent her intense criticism. Sarah Rachul is a 28-year-old Disney fan who went viral for crying while hugging Goofy.
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